Solutions For You

OEI connects individuals with free programs that provide Captioned Telephone equipment at no cost, helping you re-connect with the important people in your life.

No Cost Telephone with Certification

With your personal doctor/audiologist’s certification, you qualify for a NO COST CapTel Captioned Telephone. We’ll deliver and install it for you! » Certification Form - Learn More

No Cost Telephone for Veterans

Depending on your state, different programs provide CapTel equipment at no charge to Veterans. We can help find the right program for you. » Contact OEI Form

Request Presentation

We’re happy to present information about free captioning services to your local organization or group. Our knowledgeable educators have a wealth of information to share about resources available for those with hearing loss. » Request Presentation

Request Installation Support

Let us help set up your CapTel Captioned Telephone and spend some one-on-one time helping make sure you are comfortable and confident to start using the phone. » Request Installation

About CapTel Captioned Telephones

CapTel phones help people with hearing loss re-connect over the phone by showing word-for-word captions of everything a caller says. It’s like the captions you see on TV, only for your phone conversations. » Learn More


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FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. (5.4 7-18)
Copyright © OEI 2019 | CapTel is a registered trademark of Ultratec, Inc