Outreach Educators

Outreach Representative

Outreach Educators work independently to bring captioning to people with hearing loss. Networking is key. We work locally to get the word out that there is a captioning solution for everyone who struggles to hear over the phone. We attend trade shows and conferences to raise awareness of captioning solutions.

Other responsibilities include:

  • In-home installation of CapTel equipment
  • On-site education & training about CapTel products
  • Giving presentations & seminars about Captioned Telephones
  • Work with individuals & organizations to determine the best captioning options for each situation

We care about our clients and want to help them connect with their community and loved ones.

Training provided.



1-877-473-4003 (Toll-Free)
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FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. (5.4 7-18)
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