What is an Installer?

About OEI

OEI Installers conduct on-site installations of CapTel products, in an individual’s home or in their office setting. Installers require a working knowledge of home network technology. Often times, installers interact with a user’s telecommunications service to provide the optimal environment for captioning. Training is provided.



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FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. (5.4 7-18)
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